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Melody Kramer

Latest Content by Melody Kramer

The User-Centered Redesign of IdentityTheft.gov

I first came across the redesigned IdentityTheft.gov on Reddit, of all places. Someone had posted a link to the Federal Trade Commission’s (FTC) newly redesigned site and wrote: I hope this never happens to any of you as the entire thing can be really stressful. The identitytheft.gov website is a true breath of fresh air…You

Jun 01, 2016

How to Integrate the Draft U.S. Web Design Standards into Existing Projects

One of the most common questions we receive is: Should I integrate the Draft U.S. Web Design Standards into my existing project? The answer is: it depends. A lot of design research supports the notion that many people who use government websites or services may benefit from consistency across interactions, user experiences, and behavior across

Mar 25, 2016

18F Reflects on Their Most Meaningful Projects in 2015

2015 was a big year for 18F. We almost doubled in size, worked with 28 different agency partners, and released products ranging from Design Method Cards to cloud.gov. Internally, we improved onboarding and our documentation by releasing guides on topics as diverse as content, accessibility, and creating good open source projects.

Dec 29, 2015

Announcing the Agile BPA Awards: A Conversation About the Process

In January, 18F Consulting announced a new kind of process for vendors to compete for software acquisition contracts. The Agile Blanket Purchase Agreement (BPA) process would be open to existing vendors on Schedule 70, and require vendors to submit a working prototype based on a public dataset—and then show their work in a publicly available

Sep 01, 2015